Practice
Policies

Everything you need to know about appointments, payment, lab testing, cancellations, and communication at The Lamkin Clinic in Edmond, Oklahoma.

Our goal at The Lamkin Clinic is to provide you with the highest level of personalized care. Please read all policies carefully before your first visit. Questions can be directed to our team at (405) 285-4762.

Medical Records

Records Release and Transfer

Medical records can only be released with your written authorization. You are responsible for obtaining prior records from other physicians and healthcare providers. Please contact those providers directly and arrange for records to be sent ahead of your appointment.

Records may be mailed or faxed to:
The Lamkin Clinic
4001 E. Covell Rd., Ste. 100, Edmond, OK 73034
Fax: (405) 285-4352

Consultations & Initial Visit

Initial Consultation

Your first visit includes a 45-minute medical consultation with Dr. Lamkin. Nutritional therapy and laboratory or diagnostic testing are often integral components of your treatment plan. Lab results are used to design your personal healthcare program and to identify the root causes of your condition.

Many lab tests require an 8-hour fast. You may drink water and should take your regular medications. Avoid coffee, sugary drinks, and food prior to your lab draw. Your out-of-pocket cost for any recommended testing will be reviewed with you before labs are ordered. All final lab results are reviewed with you at your follow-up visit.

Insurance & Payment

Cash-Based Practice

The Lamkin Clinic is a private-pay clinic. We do not contract with any insurance company and do not bill insurance directly for visits and consultations. Payment in full is required at the time of service.

We accept cash, checks, Visa, MasterCard, Discover, and American Express. An active credit card on file is required to reserve your appointment.

We will provide a detailed receipt with diagnosis codes for all services. You may submit this to your insurance carrier to seek reimbursement. In most circumstances, insurance can be used for outside laboratory and diagnostic testing ordered during your consultation. You will be informed prior to testing which labs accept insurance and which are private-pay.

Appointments & Cancellations

48-Hour Cancellation Policy: Due to the significant time reserved for patient consultations, cancellations must be made at least 48 business hours prior to your scheduled appointment. Cancellations made after this window will be charged the full amount of time reserved. If calling after hours, please leave a message.

Appointment Reservation

All appointments must be reserved with a credit card or prepayment. No charges will be applied unless you miss or cancel an appointment without proper notice.

On the day of your appointment, all charges for consultations and laboratory testing will be itemized and reviewed with you before payment is collected.

Follow-Up Consultations

Follow-up phone consultations will be billed to the credit card on file unless you provide other payment instructions prior to the call. If additional lab kits are sent, applicable fees will be charged to your account.

Phone, Messages & Fax

Office Communication

  • Office hours: Monday through Thursday, 8:00am to 5:00pm. Closed Friday.
  • Phone: (405) 285-4762
  • Fax: (405) 285-4352
  • After-hours messages will be returned on the next business day if you leave a message requesting a callback. If you do not leave a message, we have no way of knowing you called.
  • For medical emergencies, call 911 or go directly to the nearest emergency room.

When Leaving a Message

Please include your full name and date of birth, reason for the call, best time to be reached, phone number, and email address if desired.

Prescription Refills

Allow 72 hours for prescription refill processing. Please plan ahead to avoid interruptions in your medications. Your pharmacy may fax refill requests to (405) 285-4352. Always follow up with the clinic to confirm the request was received.

For routine refill requests, use our online refill request form.


Clinic Contact Information

Address

4001 E. Covell Rd., Ste. 100
Edmond, OK 73034

Get directions →

Hours

Mon – Thu: 8:00am to 5:00pm

Friday through Sunday: Closed

Phone & Fax

Office: (405) 285-4762

Fax: (405) 285-4352

Email & Portal

connect@lamkinclinic.com

Patient Portal →

Questions About Our Policies?

Call our team or submit a consultation request online. We are happy to answer questions before your first visit.

Call us at (405) 285-4762  ·  Monday through Thursday, 8am to 5pm

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